Purchasing guide and returnsAll orders will be shipped from Italy
European Union: FREE DELIVERY on orders over Eur 59 from any EU countries (a part from Italy) otherwise Eur 15
United Kingdom free delivery on orders over Eur79 otherwise Eur13
Italy: free delivery on orders over Eur39 otherwise Eur 9
International Delivery Charges (Non European Union countries): free delivery on orders over Eur180 otherwise Euro 30
Please note that all orders made from customers outside the EU are eligible for VAT exemption of 22%
All International orders are sent with either FedEx depending on location, using a fully trackable service and will require a signature on delivery.
Shipment could be subject to duties in the following countries:
Argentina, Australia, Brazil, Canada, China, South Korea, United Arab Emirates, the Philippines, Japan, Hong Kong, India, Indonesia, Iceland, Israel, Kuwait, Liechtenstein, Malaysia, Norway, New Zealand, Singapore, Spain (Ceuta / Melilla) , Spain (Canary Islands), United States, United Kingdom, Switzerland, Tahiti, Taiwan, Thailand, Turkey.
These taxes are established by the customs of the destination country and remain the sole responsibility of the user.
You can place your order as a “guest” or by creating an account: this second option offer you the possibility to easily track your order and checks all records regarding your previous purchases.
Once you have selected the articles of clothing you wish to purchase, specifying size and colour chosen, you can view your complete order in the Shopping Trolley (Cart) .
In the Shopping Trolley you will find:
- An overview of selected products: indications of size, colour, quantity. At this point you can still add, delete or edit the selected products.
- Shipping costs: indicating the amount of any shipping costs.
- Methods of Payment Accepted
VISA,MASTERCARD, MAESTRO,AMERICAN EXPRESS, PAYPAL, KLARNA, POSTE PAY (Italy only)
During the completion of the order, you will be asked by the handler of our payments for details to complete the transaction.
Once you have completed payment you will receive an email confirmation with your order number and details of the individual items.
You can track your order directly in the personal area (providing you created an account):
- In Process: The order is being handled in our warehouse.
- Confirmed: The order has been fully processed and is ready to ship.
- Shipped: As soon as your order has left our warehouse, you will receive a confirmation email with the fiscal document and the shipping tracking id.
Upon delivery please check that the number of parcels is correct and that they are not damaged. In case of any problems please tell us what happened at email@example.com
If at the time of delivery, at the address indicated, there is no one to receive the order and sign the receipt, the courier will leave a notice to schedule a new delivery date.
In the event there are any mistakes in the shipping address given, we ask that you promptly contact our customer service department at the address firstname.lastname@example.org