GENERAL

The General Conditions shall apply to all contracts of sale concluded through the Three Stroke Productions Website.

The General Conditions shall apply regardless of the nationality of the Customer, provided that the delivery of the products must take place in one of the countries in which the Website provides the service of selling online.

The purchase of Products on the Website is restricted exclusively to individuals acting as consumers, who are eighteen years of age.

The purchase made through the Website implies the full, unconditional knowledge and acceptance by the customer of the General Conditions.

The Three Stroke Productions brand products sold on the Website are sold by TSP97 Vat no 0411020230

In any case, the seller reserves the right to refuse any orders made by the customer with the intention of violating the General Conditions and limitations provided herein.

By completing a registration form and/or a purchase, the customer affirms under their exclusive responsibility: the accuracy and veracity of the data required for the activation of the service; that he/she is at least eighteen years of age; that he/she is acting as a consumer.

TERMINATION RIGHT

The customer has the right to terminate the contract of sale of the products without any penalty and without specifying a reason or providing an explanation.

Customer can act within 14 days from receipt of the products by sending a written notice by registered letter stating their intention to withdraw from the contract of sale.

Upon receipt of the notice of termination the seller shall notify the customer instructions for returning the products which must be completed within the next 10 working days.

Before returning any item purchased from the website, the customer must make sure that it is in the same condition in which it was received, with its original packaging tags and labels.

The costs of returning the products shall be covered by the customer exercising their right of termination.

All risks (loss or damage) to the products during shipment to the Seller shall be covered by the customer

The Seller shall refund to the customer the full amount paid excluding the shipping costs.

The refund will be made within 14 days from the date on which the product has been returned to the seller.

In the event that the products are damaged or are not accompanied by the corresponding accessories (tags, labels) right of termination cannot be exercised and the seller will notify the customer within 14 days.

The Customer has the right to reacquire the products in the same state in which they were returned to the seller. In this case shipping costs shall be covered by the Customer.

PRIVACY

Personal data provided by users who forward requests and/or messages via e-mail is used in order to perform the service or provision requested. Datas are collected and used by means suitable to guarantee security and confidentiality.

We do not sell, trade or transfer to other parties any data acquired through this website. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this website involves the subsequent acquisition of the sender’s address, which is essential to fulfil requests as well as any other personal data included in the message.
Failure to provide such data, even partially, may make it impossible to fulfil the request.

Rights of the individual
You may claim your rights by contacting the owner in order to:

obtain the updating, rectification or the addition or cancellation of data;

The interested party has the right to oppose, in whole or in part:

Cookies

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